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Frequent questions

Seasons and Climate

 

- January - March: It is summer in the southern hemisphere but it is the rainy season in the mountains, we do not recommend it very much since it usually rains every day, although the sun always rises at some point of the day. We do not operate this season.

 

- March - May: It is the best season to come, everything is green and it is not very cold yet. Also, you don't come across so many tourists because it's not high season.

 

- June - August: It is the high season and the coldest, the good thing is that it is also the dry season so during the day you will feel hot.

 

- September - December: In this season the cold drops and the number of tourists also. September is a very good time to come as the rains have not yet arrived but as you get closer to December the probability of rain increases.

Seasons and Climate

 

- January - March: It is summer in the southern hemisphere but it is the rainy season in the mountains, we do not recommend it very much since it usually rains every day, although the sun always rises at some point of the day. We do not operate this season.

 

- March - May: It is the best season to come, everything is green and it is not very cold yet. Also, you don't come across so many tourists because it's not high season.

 

- June - August: It is the high season and the coldest, the good thing is that it is also the dry season so during the day you will feel hot.

 

- September - December: In this season the cold drops and the number of tourists also. September is a very good time to come as the rains have not yet arrived but as you get closer to December the probability of rain increases.

What to bring

- Bring warm clothes for the night (a good jacket, scarf, wool hat, gloves…), sometimes it can rain, it is good to have a raincoat for those cases and a flashlight is never too much. "There is no bad weather, only bad equipment"

 

- Bring sunscreen, a hat and sunglasses, the sun during the day is strong.

 

- Always wear a mask.

 

- If you are going to walk in the area it is necessary to have trekking shoes, the terrain is uneven and can be slippery.

 

- If you are going to take the adobe making activity and you don't like to get dirty, we suggest that you bring rubber boots.

 

- Families speak Spanish as a second language, always speak to them slowly and slowly for better communication. If no one in the group speaks Spanish, you can request the translator guide service in advance to learn more about the lifestyle of this community. Otherwise download the Google Translate app (download the “Spanish” package to use the text offline, the voice conversation function only works with the internet.

 

- Constantly drink coca tea or muña, try not to make a lot of physical effort, and do not eat excessively, since altitude sickness can be very annoying.

Security and emergency protocol

 

- The camps are very safe, are located in healthy communities and the tent is located on the property of the host family. But if you have valuables you can choose to bring a lock to close the tent.

 

- Food protocol: before your visit we will be asking you about your food restrictions, be as specific as possible to avoid any type of poisoning. All food is prepared with great care by the chef and uses fresh local products, and tries to be very light for good digestion. In case there is any type of discomfort, communicate it to the person in charge so that they can give you a digestive mate. In case the discomfort does not pass, ask to speak with us to consider the possibility of giving you a pill or in an emergency we can coordinate evacuation to the nearest health center. It is necessary to come with medical insurance since we will not be responsible for the medical expenses incurred.

 

- Protocol of falls or blows: in case of a fall or blow, the person in charge will give you help and an ointment. In case the pain is severe, ask to speak with us and in coordination with you we will evaluate to give you a pain pill or coordinate the evacuation to the nearest medical center. It is necessary to come with a medical insurance since we will not be responsible for the medical expenses incurred.

 

- Altitude sickness protocol: in case you feel altitude sickness, we recommend asking for mate de muña, in case it is not enough to ask the person in charge for a panadol (paracetamol), and if the discomfort continues, request the use of the tank of oxygen (we have one in each community). In case the discomfort is severe and continue to request to contact us to coordinate the evacuation to the nearest health center. It is necessary to come with medical insurance since we will not be responsible for the medical expenses incurred.

Cell phone connection

Depending on the place you visit, we recommend which telephone company works best;

- Viacha: Movistar / Bitel

- Misminay: Movistar / Bitel / Entel / Claro

- Huilloc: Bitel / Movistar only calls

 

The pre-paid chips are very cheap, you can buy them in the city center in the stores of each operator.

Transport and distances

Whenever you request a quote, we will be sending you the cost of transportation in case you want to take it with us. Likewise, we will be sending you all the detailed instructions on how to get to each of the destinations in case you prefer to arrive on your own.

 

In the following map you can see the referential location of each camp:

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Distancias expresadas en km y horas

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Children

- 0 - 2 years: we do not recommend it because they are very young. In case the parents wish to bring them, they do not pay as long as they settle in the same bed as the parents.

- 0 - 6 years: do not pay for the activities as long as all the adults in the group buy the activity.

- 0 - 12 years: pay $ 40.00 per night. includes an extra bed in their parents' tent, dinner and breakfast.

- 13 or more: pay full price of $ 50.00 per night in extra bed in the parents' tent, includes dinner and breakfast.

COVID-19 protocol

- The certificate of the negative rapid test will be requested within a maximum of 5 days before entering the community.

- Social distancing is requested with all members of the community from a minimum of 1.5 meters away.

- The use of a mask is mandatory at all times.

- Before your arrival we will be lighting an ultra violet light machine with oxygen inside your tent to ensure its cleanliness.

- The bathroom is disinfected like the dining room.

- The villagers will wash their hands with soap constantly, we ask that you please do the same.

 

It is necessary to be very careful to respect the protocol, the people with whom we work belong to a vulnerable population and we cannot put their health at risk.